Shipping Information
Order Processing
Orders are processed within 1–3 business days after payment. Weekend or holiday orders are handled on the following business day for your speed.
Shipping Destinations
ElectroHub offers standard, express, and international shipping options. Note that delivery times are estimates influenced by local conditions.
Shipping Costs
Fees are calculated at checkout based on location and size. We offer free shipping on qualifying orders over a specific amount.
Estimated Delivery Times
Delivery times vary by method. We strive for timely arrival, though customs or carrier delays can impact estimates.
Tracking Your Order
Once shipped, you will receive a confirmation email with a tracking number. If not received within 3 business days, please contact our support team.
Delivery Delays
While we aim for speed, delays may happen due to high volume or weather. We will keep you updated if your order experiences any significant arrival changes.
Incorrect Addresses
ElectroHub is not responsible for deliveries to incorrect addresses provided during checkout. Please verify all details before placing your order.
Lost or Damaged Parcels
If damaged, contact us within 3 days with photos. For missing deliveries, check with neighbors and carriers before reaching out to ElectroHub for help.
Contact Information
For any questions regarding your shipment, please email info@electrohub.com or call our team at +1 (555) 012-3456.
Returns & Refunds Policy
Return Window
You may request a return within 30 days of delivery. Items must be unused, in original packaging, and include all accessories.
Return Eligibility
To qualify, products must be in original condition with all manuals, tags, and proof of purchase. Returns without these cannot be processed.
Condition of Returned Products
Products must be returned in original, undamaged retail packaging. We reserve the right to reject items showing signs of misuse or cleaning.
How to Request a Return
Email info@electrohub.com with your order number. Once shipping instructions are sent, securely pack your item and send it back for inspection.
Return Shipping
We cover costs for errors or defects. For change-of-mind returns, the customer is responsible for shipping. We suggest using a trackable service.
Refund Processing Time
Approved refunds are sent to your original payment method within 5–10 business days. Original shipping fees are generally non-refundable.
Damaged or Incorrect Items
Contact us immediately for wrong or defective items. We will provide an exchange or full refund, including shipping, at no extra cost.
Non-returnable Items
Gift cards, software, clearance items, and opened headphones are non-returnable. Products damaged by accidents or misuse are also excluded.
Contact Information
For technical issues or return inquiries, reach out to info@electrohub.com or +1 (555) 012-3456 with your order details for assistance.